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Cookies Policy
Aura Play Casino operates under a licence issued by the Curaçao Gaming Control Board, providing a regulated framework for player account security and fair-play standards.
1. What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can make websites work properly, support security, remember preferences and help website operators understand how their services are used.
Some cookies are set directly by Aura Play Casino. Other cookies may be set by service providers that support website functions such as security, analytics, performance, customer support, payment processing or advertising. These third parties may process information collected through their technologies in accordance with their own privacy notices and terms.
Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. The period for which a cookie remains active depends on its purpose and the settings used by the relevant service.
We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these similar technologies collectively as cookies unless the context requires otherwise.
2. How we use cookies
The cookies used on the website may perform different functions. Some are necessary for the website to operate, while others help us improve the website or provide more relevant content. The types of cookies we may use include the following:
Strictly necessary cookies
These cookies are required for core website functions. They may help maintain a secure connection, support account access, manage sessions, remember your consent choices, detect unusual activity and enable features you have requested. Without these cookies, some parts of the website may not function correctly. Because they are necessary for the operation or security of the service, they may not be disabled through all preference tools.
Functional cookies
Functional cookies allow the website to remember choices you make, such as language, region, display preferences or other settings. They can help provide a more personalised and convenient experience. If you disable these cookies, certain features may not work as intended or you may need to enter the same preferences again.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may record information such as the pages viewed, the links selected, the time spent on a page, browser type, general device information and whether an error occurred. We use this information in an aggregated or otherwise appropriate form to measure performance, identify technical issues and improve the structure, content and usability of the website.
Security and fraud-prevention technologies
Cookies and similar technologies may be used to help protect accounts and transactions, identify suspicious behaviour, limit automated activity and support responsible access to the website. These tools may consider information about a device, browser, connection and activity patterns. They are used to support the safety and integrity of our services and do not guarantee that all unlawful or unauthorised activity will be prevented.
Advertising and preference cookies
Where applicable and permitted, advertising or preference cookies may help measure campaigns, limit repeated advertisements or show content that may be more relevant to your interests. We may receive reports about the performance of promotional activity, but we do not use cookies to remove your responsibility to make informed decisions about gambling. Marketing cookies will be used only where permitted and, where required, with your consent.
3. Information collected through cookies
Depending on the cookie and the way you use the website, information collected may include an online identifier, IP address, browser type, device type, operating system, general location information, language, time zone, referring website, pages visited, actions taken, access times and technical information about your connection. Cookies may also record whether you have previously visited the website or selected particular preferences.
Cookie information may be combined with other information you provide or that is collected when you use our services. For example, information about a website session may be associated with an account session to support security, functionality, compliance or customer service. We will handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.
Cookies do not normally contain information such as your account password in plain text. You should still take reasonable steps to protect your device, use secure passwords, keep software updated and log out of your account when using a shared device.
Third-party services
Some functions may be provided by third-party services, which may place their own cookies or use similar technologies. These providers may process information to deliver the relevant service, measure performance, maintain security or meet their contractual obligations. We do not control all third-party technologies. You should review the relevant provider's privacy information for details about its practices, retention periods and available choices.
4. Managing cookies
You may be able to manage non-essential cookies through the cookie preference tool available on the website. Your available choices may include accepting all cookies, rejecting non-essential cookies or selecting individual categories. If you change your preferences, the change may apply only to the browser or device being used and may not affect other devices.
You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and some browsers provide options for blocking third-party cookies or notifying you when a cookie is being set. The steps vary between browsers, so you should check the help or settings section of your chosen browser.
- Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
- Blocking strictly necessary cookies may prevent parts of the website from operating correctly.
- Restricting analytics or functional cookies may affect website performance or convenience.
- Browser controls may not remove all technologies used by third-party services.
- Your choices may need to be repeated after clearing browser data, changing devices or using a different browser.
Where the website provides a consent banner or preference centre, you can use it to review and change your choices. Withdrawing consent will not affect processing that occurred before withdrawal, and it will not prevent the use of cookies that are strictly necessary for the website or requested service.
5. Changes, retention and questions
We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, legal requirements, regulatory guidance or our business practices. When we make changes, we will publish the revised policy on this page and update the effective date where appropriate. You should review this page periodically so you remain informed about how cookies are used.
Cookie information is retained for as long as reasonably necessary for the purpose for which it was collected, including website operation, security, analytics, compliance, dispute resolution and record keeping. Retention periods may differ depending on the type of cookie, the service involved and applicable legal or operational requirements.
This policy does not change any rights you may have under applicable Australian privacy or consumer protection law. If you have a question about this policy, your cookie choices or the handling of personal information, please use the customer support or privacy contact process made available on the Aura Play Casino website. Do not send sensitive account or payment information through an unsecured channel.
If you have concerns about online gambling, remember that cookies and website settings cannot assess whether gambling is suitable for you. Please review the responsible gambling information available on the website, set limits that are appropriate for your circumstances and seek independent support if gambling is causing concern.