Plus up to $100 on first deposit
Contact Aura Play Casino
Aura Play Casino operates under a licence issued by the Curaçao Gaming Control Board, providing a regulated framework for player account security and fair-play standards.
How to get in touch
The best way to contact Aura Play Casino is by email. Send your message to support@auraplaycasino.top and explain what you need help with. The support team will review your request and respond with relevant information or next steps. Replies are usually provided within 24 hours, although response times may vary depending on the nature and complexity of the enquiry.
To help us assist you faster, include the following information where appropriate:
- The email address registered to your account or your username
- A short, clear description of the issue or question
- Relevant transaction details, without sending your password or full payment details
- Screenshots if they help show an error or technical problem
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns responsible gambling, please make this clear so it can be handled appropriately. For your security, never share your password, one-time codes or other confidential login information in an email.
Please send one complete message where possible and allow time for a response before sending follow-up emails. This helps the team review your request efficiently and avoid duplicate enquiries.